FAQ

Q. YOUR "COTTAGE"....what is it?

A. Private freestanding building - NOT JOINED to another guest Cottage or our Host home, no one above, below or beside. NEVER more than ONE COUPLE in each Cottage. No facilities for children or babies. NEVER animals resident with guests


Q. "FULLY SELF-CONTAINED ".... what do we get?

A. Fridge and deep freezer (for your frozen goodies & ice cream). Microwave for defrost & reheat BUT also an OVEN for dry & crisp reheating or cooking. Bench plate pair for saucepan cooking. Private BBQ on your Patio for easy holiday meals plus a dishwasher to complete the holiday mode. All crockery, cutlery & cooking utensils provided. BRING ONLY YOUR FOOD & DRINKS , remembering we are serviced by IGA super market & Coles New World with deli bottle shop etc; one of which is 100mtrs from your door. BEACH TOWELS ARE REQUIRED OVER SUMMER.


Q. VIEWS?

A. YES!! Gardens to die for!! No water views but none of the noise that accompanies the heaviest tourist area in town. No buses no disco no restaurant comings & goings, if you want to join the hussle & bustle it's an easy stroll from your door ...........THEN you can return to your Cottage for guaranteed quietness, privacy & tranquility.


Q. "DOUBLE " SPA... .what does it mean?

A. It means 1.5mtr X 1.5mtr spa bath which is designed for TWO people to enjoy AT THE SAME TIME IN THE SAME BATH!! HIGH FILL is your option and BUBBLES supplied with our compliments.


Q. DO WE HAVE A "HOT WATER " GUARANTEE??

A. YES!!! We have EVERY Cottages fitted with it's own instantaneous Gas Hot water system therefore your supply is HOT AND UNLIMITED at all times "Cottages for Two " and "The Palms Apartments ".


Q. ARE WE RESTRICTED TO USING THE SPA BETWEEN CERTAIN HOURS...DAY OR NIGHT??

A. NEVER!!! All spa pumps are fitted outdoors in soundproof boxes which ensures no noise problems.


Q. WHAT TYPE OF HEATING. ... You choose!

A. Authentic looking gas LOG FIRES, which offer romantic evenings instantly warm early mornings with no smoke, no effort and no mess! If you prefer reverse cycle air con on remote control Rev cycle air con only in "The Palms Apartments.


Q. DO WE HAVE DESIGNATED KITCHEN & LOUNGE AREAS... APPROPRIATE SEATING IN BOTH??

A. YES!! Table and chairs provided in the dining nook. Two comfy sofas in the lounge (one a rollout double sofa bed).


Q. ENTERTAINMENT CENTRE ?

A. YES!! T.V. Video & Sony CD Player... "Cottages for Two " is split level so you can operate all from bed whilst "The Palms Apartment " bedrooms & lounge has both T.V. Video & sound system.


Q. GROUPS?? CHILDREN?? NOISE?? VISITORS??

A. We offer NO GROUP accomm which ensures you WILL NOT be surrounded by noisy groups to spoil your special time. There are NO FACILITIES FOR CHILDREN. We book single couples or pair ONLY **** FAMILY ACCOMMODATION**** selected accommodations are available at a seperate Location through-out phillip Island ***STRICTLY NO VISITORS PERMITTED ALL FACILITIES FOR PAYING REGISTERED GUESTS ONLY***


Q. LAUNDRY & PARKING FACILITIES??

A. Parking undercover on site for all accommodation. "Cottages for Two " has auto wash mach & tumble dryer plus outside clothes line. "The Palms Apartments " Laundry facilities in local shopping centre.


Q. SMOKING??

A. ABSOLUTELY SMOKE FREE INDOORS but private undercover patio or deck is available for smoking.


Q. DISCOUNTS?? WHEN & HOW MUCH??

A. Sometimes we have an odd idle night in between two different bookings, please ring us on 3 5952 2426 for options.


Q. DISCOUNTS?? WHEN & HOW MUCH??

A. Sometimes we have an odd idle night in between two different bookings, please ring us on 3 5952 2426 for options.